Sunday, December 12, 2010

Day Eight


            Early this morning I got a call. “Do you have the Sony brrraaawwwggggieee?”
“Umm, Sony What?”
“Brrrrrawwggieee! One hundred dollars!”
“Right, on sale, let me look, what was the model again?”
“Brrrraaggeeeddd. Sony. One hundred dollars!”
“Yes” I lied, having no idea which product this man was referring to.
“What Color?!?”
“Damn” I muttered. I took a quick look around at our camera stock I noticed most of our cameras were silver.
“Silver, what was the model number again?”
“Brrrraaaawwwgiie. Do you have it in black?”
I looked around again. Black seemed to be the second most popular color. “Yes”
“I’ll be there in a half hour”
“Damn” I muttered again as I hung up.
Half and hour later he was there. He pointed at the Sony B-----, “Brrraagggie, Sony.” I grabbed him the last model in the box besides the display model. He questioned me, “It comes with a memory card?”
“Yeah, but you’re gonna want a larger one anyway. Here let me show you…”
“Where’s the memory card?”
“It doesn’t come with one, sir” I fought to be courteous.
 “No memory card? Look in the other box, find me the memory card!”
I opened the other box. “Sir, it doesn’t come with one.”
“It says right here Memory Card!”
He was becoming irate. I brought him over to Tammy.
“Tammy, this gentlemen can’t seem to find the memory card in the box of his new B------” Tammy got up.
“There’s no memory card included with the B------. I’m sorry sir”, she apologized.
“Ok, then, where’s the memory cards?!” he was back in form.
“I’ve got a special on memory cards here” I pointed to our flyer.
“Ten dollars is too much. I’ll get it cheaper somewhere else. How about tripods?”
Sensing where this was going, I whipped out the flyer to the on-sale items. “We’ve got this mini tripod on sale for 19.99”. Instantly he was back from our tripod sales area with one in his hand.
“19.99 is a firm price?” he asked.
 “Yes, how about a warranty?” I asked, knowing he’d never buy it.
An hour later he was back. I had switched out the instruction booklet and he had received two warranties. He had no idea how to charge the battery. I fear the customers will only become more desperate, aggressive and confused as Christmas looms closer. We have also sold out of the B------- as of today.

No comments: